At Pixler IT Solution Pvt Ltd, we understand that sometimes you may need to cancel an order. This Cancellation Policy explains how cancellations are handled.

1. Order Cancellations by Customer

  • Orders can be cancelled only before dispatch.

  • Once the product has been shipped, cancellations are not allowed.

  • To request a cancellation, please contact us at:
    📧 Email: pixleritsolution@yahoo.com
    📞 Phone: +91 6268-129663

2. Refund for Cancelled Orders

  • If your cancellation request is approved before dispatch, the refund will be initiated to your original payment method.

  • Refunds may take 7–10 business days to reflect, depending on your payment provider.

  • Shipping charges (if any) are non-refundable.

3. Order Cancellations by Us

We reserve the right to cancel an order in the following cases:

  • Product out of stock or discontinued.

  • Incorrect pricing or listing errors.

  • Payment not received/declined.

  • Suspected fraudulent transactions.

If we cancel your order, the full amount will be refunded to your original payment method.

4. No Cash on Delivery (COD)

  • We currently do not support COD payments. Hence, cancellations and refunds apply only to prepaid orders.

5. Contact Us

For cancellation support, please reach out:

Company: PIXLER IT SOLUTION PRIVATE LIMITED
Adress; Floor No: 2nd Floor, Building No. 1, Unit No. 256, Spaze Edge
Road/Street: Sector 47, City/Town/District: Gurugram, State: Haryana, PIN Code: 122001
Company phone no : +91 6268-129663
Email: pixleritsolution@yahoo.com